I've spent an ungodly amount of time trying to figure this out but I haven't made any progress. The error means that a required field is incorrect or missing but the message to go along with this error code is so vague that it could apply to so many things:
{
errorId: 25002,
domain: 'API_INVENTORY',
subdomain: 'Selling',
category: 'Request',
message: 'A user error has occurred. System error. Unable to process your request. Please try again later.'
}
I'll start from the beginning. Here are my defined policies. Most of these are skeletons with only required fields so I can just get one successful offer published:
fulfillment policy:
{
"name": "Domestic free shipping",
"marketplaceId": "EBAY_US",
"categoryTypes": [
{
"name": "ALL_EXCLUDING_MOTORS_VEHICLES",
"default": false
}
],
"handlingTime": {
"value": 1,
"unit": "DAY"
},
"shipToLocations": {},
"shippingOptions": [
{
"optionType": "DOMESTIC",
"costType": "FLAT_RATE",
"shippingServices": [
{
"sortOrder": 1,
"shippingCarrierCode": "USPS",
"shippingServiceCode": "USPSPriorityFlatRateBox",
"shippingCost": {
"value": "0.0",
"currency": "USD"
},
"additionalShippingCost": {
"value": "0.0",
"currency": "USD"
},
"freeShipping": true,
"buyerResponsibleForShipping": false,
"buyerResponsibleForPickup": false
}
],
"shippingDiscountProfileId": "0",
"shippingPromotionOffered": false
}
],
"globalShipping": false,
"pickupDropOff": false,
"freightShipping": false,
"fulfillmentPolicyId": "6208629000"
}
payment policy:
{
"name": "minimal Payment Policy",
"marketplaceId": "EBAY_US",
"categoryTypes": [
{
"name": "ALL_EXCLUDING_MOTORS_VEHICLES",
"default": false
}
],
"paymentMethods": [
{
"paymentMethodType": "PERSONAL_CHECK"
}
],
"immediatePay": false,
"paymentPolicyId": "6208631000"
}
return policy:
{
"name": "Low value auction - Return",
"description": "Return policy for Low value auction",
"marketplaceId": "EBAY_US",
"categoryTypes": [
{
"name": "ALL_EXCLUDING_MOTORS_VEHICLES"
}
],
"returnsAccepted": true,
"returnPeriod": {
"value": 14,
"unit": "DAY"
},
"refundMethod": "MONEY_BACK",
"returnMethod": "REPLACEMENT",
"returnShippingCostPayer": "BUYER",
"internationalOverride": {
"returnsAccepted": true,
"returnMethod": "REPLACEMENT",
"returnPeriod": {
"value": 14,
"unit": "DAY"
},
"returnShippingCostPayer": "BUYER"
},
"returnPolicyId": "6208517000"
}
merchant location key:
{
"name": "test-key-123",
"phone": "17148675309",
"location": {
"address": {
"addressLine1": "123 Main Street",
"city": "Seattle",
"stateOrProvince": "WA",
"postalCode": "12345",
"country": "US"
},
"geoCoordinates": {
"latitude": 42.807451,
"longitude": -73.963764
},
"locationId": "2177BDC6D2C82B28E06490E2BAC50B98"
},
"locationTypes": [
"WAREHOUSE"
],
"timeZoneId": "America/New_York",
"merchantLocationKey": "test-key-123",
"merchantLocationStatus": "ENABLED"
}
Here's my inventory item:
{
"sku": "test-card-9",
"locale": "en_US",
"product": {
"title": "2022 Panini Court Kings Chet Holmgren Oklahoma City Thunder Dressed To Impress",
"aspects": {
"Sport": [
"Basketball"
]
},
"description": "test description",
"imageUrls": [
"https://res.cloudinary.com/do1eojkac/image/upload/v1741531543/test/img0045/front/o1ispkkbg555.jpg",
"https://res.cloudinary.com/do1eojkac/image/upload/v1741531543/test/img0045/back/k7qwqr8777.jpg"
]
},
"condition": "USED_VERY_GOOD",
"conditionDescriptors": [
{
"name": "40001",
"values": [
"400010"
]
}
]
}
And finally, here is my offer:
{
"offerId": "9378953010",
"sku": "test-card-9",
"marketplaceId": "EBAY_US",
"format": "AUCTION",
"listingDescription": "Test Description - this is a test description of the item",
"pricingSummary": {
"price": {
"value": "10.99",
"currency": "USD"
},
"auctionStartPrice": {
"value": "0.99",
"currency": "USD"
}
},
"listingPolicies": {
"paymentPolicyId": "6208631000",
"returnPolicyId": "6208517000",
"fulfillmentPolicyId": "6208629000",
"bestOfferTerms": {
"bestOfferEnabled": false
}
},
"categoryId": "261328",
"merchantLocationKey": "test-key-123",
"tax": {
"applyTax": false,
"thirdPartyTaxCategory": "NONE"
},
"status": "UNPUBLISHED",
"listingDuration": "DAYS_7",
"includeCatalogProductDetails": false,
"hideBuyerDetails": false
}
I have reviewed every one of these categories individually so many times and tweaked things I wasn't sure of but haven't been able to get any other response code so I have no idea if what I'm doing is making things worse. Please save my sanity!
