eBay

jbassoc · ‎03-27-2023

How do I issue refund Buyer has paid item previously purchased by another person. Help

I just downloaded turbo lister and I am having trouble listing books...for some reason the isbn number space or catagory does not appear either on individual listing or multiple lsitings...any help.. I have used it before and it worked....but I reinstalled the newer version and I have problems....I have uninstalled and reinstalled the new version three times to no avail. Help

mtgraves7984 · ‎03-27-2023

If the item was sold previously, then you don't have the item. So... cancel the order, don't just refund.

Find the order in your Seller Hub/Orders/Awaiting shipment and use the drop down menu to the left to 'Cancel the order', citing 'Out of stock'. The refund will come from your processing funds... all but the $.30 Transaction fee. Have a payment method on file to cover the thirty cents. Easy peasy. Good luck.