12-22-2022 06:16 AM
Buyer submitted offer for tickets we were selling, we accepted the offer, but the buyer will not pay. How long do we have to wait before we can cancel the order? The event is in two days
12-24-2022 10:15 AM - edited 12-24-2022 10:17 AM
Buyers have 4 days to pay. If they do not pay by day 5, cancel the sale citing non payment and then block them from further annoying you. PS You may want to stop with the best offer option. That feature also attracts non payers, especially if you are a somewhat new seller.
Happy Holidays.
12-24-2022 10:25 AM
Thank you very much. What worried us was the fact the offer was made three days from the event and we made numerous attempts to contact the buyer just to confirm the delivery method. They would never respond and have zero reviews or ratings.
12-24-2022 10:29 AM
You're very welcome. Chances are they probably had another account that was suspended for this type of behavior, created a new one, only to be suspended again. You can always check. Sorry. Go to the game and have fun!