Seller News: December 2025
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Forum Posts
Refunded a buyer and I was debited for the sales tax
I had to cancel a transaction and I issued a full refund to the buyer. The buyer then opened a case since eBay did not refund him the taxes and two weeks later (today) I was debited for the fees eBay collected. How can ebay charge me for taxes and fe...
eBay and PayPal payments
Is it just me? Is anyone else having problems with eBay recieving fee payments from PayPal? This starting happening to me in August.I tried to contact both companies. I'm still waiting for a call back form eBay (5 hours later), online chat rep was us...
Resolved! how to send a refund through managed payments ?
I have a customer who returned an item to me. They paid with managed payments. How do I send the refund through managed payments?
Managed Payments & Partial Refunds. How do you handle Sales Tax?
Before Managed Payments, I was able to say how much I wanted to refund and then it autocalculated the tax amount. The refund for the item came from me and the sales tax refund from ebay (since they are the tax collectors). Now there is no mention of ...
Shipping fees
Since eBay took over managed payments we are having an issue with the shipping fees coming out of a different checking account then one we gave them. Whenever we sell something it goes in to our eBay checking account but the invoice for the month and...
PAYOUT summary online DIFFERENT from TRANSACTION report when downloading for the payout ??
So as many of you I am with manage payments and so far I feel that its confusing. I was looking at the transaction for one of my payouts and did the math and reconciled it against the report I downloaded (WHICH SHOW MORE TRANSACTIONS) so I called cus...
Receiving payments
I’ve added a credit card for selling. Why are payments still going to PayPal?
Release my money
Buyer received this item 9/4
Have not been invited to managed payments -yet
I have not been invited to managed payments yet, should I be worried?
Managed Payments with Paypal Fees
I was just looking at the new Hub that shows the managed payments and I'm a little confused. I thought all payments were being collected by eBay now, through the managed payments, and deposited into my checking account. If the customer uses Paypal to...
Where is my payment
HiI sold something a few days ago, the payment was pending. last night it showed in the seller hub that the funds were available. I checked the bank this morning and no deposit was made. Should I worry yet? : /Thanks
Payment
On the 8th Sept l purchased 3 items from 3 sellers amounts to $59.97.My bank statement show the amount debited individually to all 3 sellers on 8th Sept itself. On 11thSept a full amount of $59.97 was debited again to 1 of the seller ( because the co...
I manually refunded through PayPal, but see two refunds now...
I had to cancel a transaction for a customer because part of the item ended up being broken, she requested a full refund. No problem. I went ahead and manually refunded her on PayPal, then went to cancel it through ebay which I probably should have d...
Is Managed Payments only for Stores?
I had to sign up for Managed Payments on my store account but got nothing for my other account which is not a store. Is this just something store have to deal with or will the other account eventually be forced into this fiasco as well? I'm ready to ...
Manged Payments/Immediate Payments?
Hi, For the most part I don't mind managed payments. But this I don't like. Does anyone notice that we can't require immediate payments when using the managed payments? I can't edit this business policy at all. It gives me a error message. So now I h...
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