Payments
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PAYMENTS TAB NOT WORKING in SELLER HUB

Why is my PAYMENTS TAB NOT WORKING? As of 6:30 PM eastern time, I can't access my Payments or paid transactions. I have tried everything and every time I click on PAYMENTS in Seller Hub the page just continuously brings me back to the SELLER HUB? Any...

Buyer Paid! Buyer Hasn't Paid??

Had something strange happen the other day. An auction ended around 11 am, I watched it end from my laptop browser running Windows and I sent the buyer an invoice. The item was all boxed up and ready to go needing only a packing slip and label and I ...

User avatar by Thrill-Seeker
  • 88 Views
  • 2 replies
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Resolved! 31 day holds normal for sale of goods over $1000?

I sold a heat pump locally, buyer paid on February 7th. Units already been picked up and installed, so not being returned. Funds won't be released till March 10th. I read that most sales would be released at 21 days, but why do some transactions take...

Ebay messes up tracking so I have my $1100 held up

Ebays tracking was messed up showed the same ship date and delivery date so naturally the seller puts in a dispute after days of not getting it. All he had to do was put the tracking in Fedex site and it clearly shows I shipped it off so since Ebay m...

Getting paid

I’m having a terrible time getting my money from eBay I’ve talked to a couple people and they assured me they are having issues and I will get my money. Then I get emails stating I need to update and every time which is several times a day, it says p...

User avatar by Pathfinder
  • 51 Views
  • 2 replies
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Seller Cancelled Order and I Was Not Refunded

On February 23rd I had purchased a PS5 along with 6 games from another eBay user. I get a message that Friday saying that it would be shipped out Monday. Monday night (Feb 28th) comes around and I get a notification that the order was canceled. The s...

Not receiving micro transactions

I sold some crypto miners months ago. eBay is telling me my payments are on hold until I confirm my bank account, but every time I connect my bank account and send the micro transactions, they don't show up in my bank account. The tracking informatio...

Hacked account

I have discovered that my account has been hacked. I have changed both my user name and password. The problem is that my bank information was replaced with an account number that is not correct so I do not have a full number and so I can not remove t...

Negative Feedback

Can I put a response to negative feedback that was about credit card issue with buyer that other buyers can see? A buyers 3 credit cards were declined. This is an issue between ebay and buyer. This buyer gave me the negative feedback because of it in...

User avatar by Adventurer
  • 109 Views
  • 4 replies
  • 0 helpful

Account permanently suspended

Hello Im asking this question for my sister who’s account as been permanently suspended and is unable to access this siteshe’s only been selling a couple of weeks and as sold 2 items, payment is on hold because she’s a new seller and now she’s been s...

How do I know if the buyer paid the deposit?

Hi! I'm selling an RV here and some agreed to buy it and did so. They stated they've paid the $1,000 deposit via credit card, but I haven't seen anything from eBay that confirms that. Is there a clearing process that deposits must go through before t...

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