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Wrong credit charged

I am critical about selecting which cards I use for purchases had one incident before like this chalked it up to a mistake. This time I am sure it was no mistake a charge to Ebay went on my mothers charge card not to mine where I directed the payment to be made.  I cannot get ahold of a human voice from Ebay to correct this issue. **bleep** poor customer service mainly why I buy from Amazon. I only go to Ebay anymore when I cannot find what I want on Amazon because of this

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Wrong credit charged

eBay does not keep your cards on file.

Only PayPal (if you allow it) OR yourself can decide which card to charge.

 

eBay does not "charge" anything. They are a website not a payment processer. 

klhmdg  •  Volunteer Community Mentor
Message 2 of 5
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Wrong credit charged

Contacting Ebay won't do any good, they can't change the card you used.

You need to contact the seller and ask to cancel the order, then buy again using the correct credit card.

Have a great day.
Message 3 of 5
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Wrong credit charged

Send your mom the money, not that big of a deal. Why do you and your mom have CC's on the same account?

Message 4 of 5
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Wrong credit charged

Question for the OP...

 

Was your mom's card previously used on your account to make a purchase and the "save card for future purchases" button not canceled?  

 

Just curious if that may have happened and a later purchase was put on that card because of it.

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