08-28-2021 11:07 AM - edited 08-28-2021 11:07 AM
I am trying to add my bank account for payouts but everytime i try i get this error message, "We couldn't verify this bank account. Please select a different payment method". I have tried 2 different accounts. One being a natwest one and the other being a starling one but both get this error message. I've been on live chats and phone calls with ebay support for weeks now and everytime they say theres a technical issue, wait a certain period of time. I wait that time, try again and still get the same error. I don't even know if there is a technical issue or if they're trying to fob me off. Getting kinda annoyed now.
Has anyone else had this problem and if so how did you manage to fix it ?
Any help would be much appreicated.
08-28-2021 11:11 AM
You need to post on the UK board, this is the US board. Your issues may be local, and any suggestions we may make, may not fit your situation.
08-28-2021 12:59 PM
You've landed on the U.S. (ebay.com) discussion boards.
Just providing a link to the UK discussion-board community so you can get advice from your fellow sellers. While one would think the two platforms would operate in the same manner, they may not. There may be subtle differences for the UK members that we're not aware of.
https://community.ebay.co.uk/t5/Discussion/ct-p/13?nobounce=
Good luck!
08-28-2021 01:07 PM
when contacting eBay ask for a payment specialist.
03-28-2022 07:08 AM
They’re never going to fix it. eBay has done this exact same thing to me & several other customers. They just lie & say they’ll prioritize your account for the tech team or to wait 48-72 hours. I’ve been a customer for 9 years & im currently dealing with the same thing. My best advice for you & anybody else is to NEVER USE EBAY TO SELL ANYTHING, THEY ARE THIEVES
06-25-2022 01:34 PM - last edited on 06-25-2022 02:05 PM by kh-valeria
This just happened to me seconds earlier. Please help!
06-25-2022 01:41 PM
The bank account detail needs to exactly match your eBay account details for name and address.
06-25-2022 04:41 PM