WOW, even in MP buyers can file dispute with PayPal 6 months back and return a different item!

[birdhousemarketplace]

I thought managed payments would limit my exposure to 30 days on returns. Nope. got a not as described dispute for a sale from 5 months ago for a $60 Nintendo game disc saying they didn't open or try it till Christmas and that it was the wrong disc and even it didn't work. Payment dispute filed and I had to use windows paint to make my case in the 1 photo they provide for evidence. I get the disc case back in the mail today WITH THE WRONG DISC IN IT with the printout from paypal that states "eBay has agreed to issue a full refund once you return the item". So I just got screwed I guess. I guess we still have to eat returns up to 6 months back with PP.

Between these fraudulent returns, people not reading the listing descriptions, cancellations immediately after order, having to pay more fees to buy my listing exposure thru ad rate, one sided feedback system, managed payments holding my money for a week 2021 may be the year I just give up. I've already moved 1/2 of what I had last year to other places.

[southern*sweet*tea]

A buyer who pays with Paypal has 180 days to file a claim, no matter where they buy from. Ebay, Walmart, Home Depot, Etsy....doesn't matter.  There is nothing the venue can do to stop them short of disallowing Paypal as a payment method.

[southern*sweet*tea]

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@southern*sweet*tea wrote:

A buyer who pays with Paypal has 180 days to file a claim, no matter where they buy from. Ebay, Walmart, Home Depot, Etsy....doesn't matter.  There is nothing the venue can do to stop them short of disallowing Paypal as a payment method.

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Meant to add this but got distracted...

Credit cards allow 60 days to one year for a buyer to file a claim. Doesn't matter the website you sell on, if the buyer uses a reversible form of payment (Paypal, credit/debit cards, etc) the money is never yours for at least six months.

The ONLY way your money is truly "safe" is to take cash and check it with a counterfeit pen. That just doesn't work in modern day online retail selling.

[loveyourimagination49]

Adding on

...and when buyer buys with a credit card it may be longer than PayPal.

MP doesn’t change how the buyer can submit claims.

[donsdetour]

well if they switched items file a police report on the person as fraud and theft: if you used USPS to ship file a report with them also.

eBay is not law enforcement;

These type of people keep doing such until they get caught.

Also file a report the buyer with eBay stating just the fact of what you received in the return.

Abuse of returns.

Wont do any thing most likely but it get put on their recorded.

They keep doing it: ebay will have a record of such reports to go by.

eBay with managed payments does not change the buyer guarantee on eBay or any were else, (payment method).

[superfectabox]

Yup....might as well call it freeBay because if a buyer really wants something for free, they can do it until

they get caught.

[mam98031]

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@superfectabox wrote:

Yup....might as well call it freeBay because if a buyer really wants something for free, they can do it until

they get caught.

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Just because a claim gets opened in PP doesn't mean the seller automatically loses.  I've never lost a case or chargeback ever filed in PP.  I know some assume it is an automatic loss so they don't do anything about it and therefore PP will just rule for the buyer.  That is a policy some might want to re-think as it may not have to be that way.

[vintagecraze50]

Yep, no matter how you slice it, MP, PP, with the use of a credit card, people can do all kinds of fraudulent things and sometimes get away with it, not always.  CC chargebacks are the most DREADED and deadly weapons on the internet. 

[outdatedrecreated]

This is not a new thing and if you sell alot in that category, you better be prepared for more headaches. You can always file a fraud report with IC3. Once the report is filed, contact eBay with that information and they may refund you. The reason these buyers have the ability to do this has to do with federal law. eBay and PayPal are both as incompetent as the government, but we can't blame them for passing laws.