First, let me say that I'm one of those sellers that actually was in LOVE with managed payments. Even with all of the initial hiccups, I really did rejoice when ebay rolled it out. But I'm now experiencing a problem that is making things VERY difficult for me to function as seller. Making my order filling so much more time consuming.
At the beginning of the year in January 2021, right at the beginning. I suddenly was unable to purchase bulk shipping labels on ebay (ebay managed payments). It was bizarre because I NEVER change my ebay or paypal settings and have three credit cards attached to my paypal account, with each card near a zero balance with over a 3000 credit line. One card has an extremely high credit limit. I contacted ebay via email (because they've cut off all phone support now) and after the regular confused responses like log in and log out, refresh your browser lol... I started to get -somewhat conflicting but with generally the same- response saying they (ebay) are "aware of the issue and I should use my pending payouts as a work around until it is fixed... it is effecting a large number of ebay accounts..." OK fine, its effecting a number of ebay accounts but really? a 30 billion dollar company cant fix a payment glitch??? And its going on 90 days.
I contacted my credit card companies just to be absolutely sure. And i recieved a written response from citibank and capital one saying my account were processing normally and paypal has been charging my cards regularly, just not with ebay shipping label transactions. An email from PayPal also confirm there was no issue on their end and "ebay shipping has an active authorization to charge my payment methods on file." So PayPal, Capital One, CitiBank and Ebay itself says its an ebay problem... Ugh. I dont want to use pending payments but I DO NEED TO USE THE BULK SHIPPING FUNCTION. I ABSOLUTELY NEEEEED THE BULK SHIPPING FUNCTION.
I understand technical issues happen but could this be a new ebay policy being rolled out? I don't know what is legal because I just don't have the background knowledge to make that determination. But I do recall a historic and famous business model made famous during the Civil War, around a very dark and shameful time in US history.... a business model called called sharecropping. This could be seen as very similar to sharecropping. The landowner owns the land and the factory and all the workers are required to buy supplies from the owner, even if they want to buy flour or meat or clothes from someone else.
Has anyone run into this problem? Has anyone got the problem fixed? Any ideas on how to get the credit card working again to pay for bulk shipping labels on ebay. If someone has found a solution please share! I send an email to ebay about once a week and -more or less- get the same response for three months straight. "You can use pending payments as a work around. We are aware of the issue. It is effecting a large number of seller... etc."
What if you don't have enough pending payouts to cover shipping labels? One response from ebay said I can write the labels by hand as a work around. BY HANNNNDDDD!!!! That was the BEST response by far from ebay.
![Video [Russian Language]: Answers to common Payoneer registration issues](/t5/image/serverpage/image-id/750612i41F587DBC26EF24C/image-size/large?v=v2&px=999)
