Theft

[gethom_57]

eBay are withholding nearly £300 of my partner’s money for no good reason. He sold an item, the buyer received the item and is in fact already using it, the item as paid for and yet eBay will not release the money. I believe this is outright theft on the part of eBay. The customer support is beyond incompetent. They have lied through their teeth, giving one ridiculous excuse after another and are now saying they will hold the money for 170 days! We have got nowhere with eBay and are now involving the police 👮‍♂️in the UK to deal with this as theft. 

[ebooksdiva]

You need to read policy on Payout Holds before you make unsubstantiated assumptions.

Make sure the police reads the User Agreement your partner signed as well. 

[klhmdg]

This is the .com (US) boards.

You may get different information on the UK site.

Not sure why 170 day hold but maybe things are different in the UK.

I know the police here wouldnt even show up and you would never hear anything but good luck!

[kensgiftshop]

If they say they are going to hold the funds for 170 days, did they suspend your partners account?

It's not theft, they'll get the funds, but will be awhile.

[ebooksdiva]

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@klhmdg wrote:

Not sure why 170 day hold but maybe things are different in the UK.

The 170 day hold could be in case the buyer files a chargeback with their credit card.eBay wants to be sure the funds come from the seller not out of their pocket.

[fab_finds4u]

There is a good reason.

If your partner is new at selling or hasn't sold in 90 days or has sold an expensive item then eBay holds the payment. If they sell in a high risk category the payment could be held.

If your partner didn't  attach a checking account and eBay has nowhere to send the funds then they will be held and eventually sent to unclaimed funds in your treasury dept. (Escheatment) 

If your partner sold something against policy they might find their account restricted and that payment going to escheatment.

If they get suspended then you will also get suspended if you are in the same household.

[tobaccocardyahoo]

Ebay has sufficient lawyers to make sure that the user agreement avoids any and all potential of being charged for theft when handling seller's funds.