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Something went wrong and we were not able to generate the label.

Hi,

I have tried a few times this morning to buy a postage label and I am getting the message: Something went wrong and we were not able to generate the label.

Does anyone know how to solve this please?

 

Thanks

Message 1 of 9
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8 REPLIES 8

Something went wrong and we were not able to generate the label.

Strangely, am unable to see any current listings or sold items for you under this ID.  

Message 2 of 9
latest reply

Something went wrong and we were not able to generate the label.

Hi @unitysales_ltd . You may want to post this on community.ebay.co.uk to see if others on the UK site are having the same problem. This is the .com discussion board.

GLORIOUS!

Check out the new inefficient Seller Hub 'All Filters' panel to see how much eBay disrespects sellers' time (click).
Message 3 of 9
latest reply

Something went wrong and we were not able to generate the label.


@soh.maryl wrote:

Strangely, am unable to see any current listings or sold items for you under this ID.  


Not strange. Seller is in UK, listing on .co.uk, and does not ship to US. Go here to see listings: https://www.ebay.co.uk/sch/i.html?_nkw=&_ssn=unitysales_ltd

GLORIOUS!

Check out the new inefficient Seller Hub 'All Filters' panel to see how much eBay disrespects sellers' time (click).
Message 4 of 9
latest reply

Something went wrong and we were not able to generate the label.

My apologies I was on the UK site but it sent me to this discussion board. Ill do that now. Thanks

Message 5 of 9
latest reply

Something went wrong and we were not able to generate the label.

The few times I received the message, I just waited a few minutes and tried again and it worked.

Have a great day.
Message 6 of 9
latest reply

Something went wrong and we were not able to generate the label.

Thank you.  Silly of me not to check first.  

Message 7 of 9
latest reply

Something went wrong and we were not able to generate the label.

Same here, can't print labels at this time red error message

Message 8 of 9
latest reply

Something went wrong and we were not able to generate the label.

I am in the USA and this is happening to me also!

Message 9 of 9
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