Regarding ID Verification of Payoneer Account

[urstore_6]

I have some problem with my payoneer account. Help me for that.

It has been about 9 days since I entered my ID details in the payoneer account. But I am sorry that it has not been approved yet. I also sent several emails to payoneer for two or three days. But still I didn't get a proper answer. What should I do for this?

[fab_finds4u]

eBay can't  help with a Payoneer problem. You need to contact Payoneer for a problem with your Payoneer account.

Payoneer lets you know right away if you are successfully linked to eBay.

What type of eBay account do you have? 

If your eBay account is a personal account you must link an Individual Payoneer account, and if you have a business eBay account it must be linked to a Company Payoneer account. 

The name and address on both accounts must exactly match your driver's license or National ID.  Do you have a business license? You need that.

After you successfully link to Payoneer it takes 2-4 weeks for eBay to approve you. You'll get an email from eBay when you're all set.

[ckimodog]

@urstore_6 

Sending constant emails won't get any results or get your account approved any faster.   It doesn't appear to be an Ebay issue, so perhaps you may want to contact Payoneer to find out what the delay is.  It could be they could be back logged with multiple applications and it's just taking some time. 

While you wait, why not consider the Ebay Academy?:

https://academy.ebay.com

This is a valuable and helpful tool that can teach you the proper and correct way to become a trusted seller here on Ebay.  

Good luck should you choose to enroll. 

[fab_finds4u]

Go here first and read the FAQS about Payoneer and eBay.

https://payoneer.custhelp.com/app/answers/detail/a_id/36112/~/ebay---faq

Chat with Payoneer 

https://payoneer.custhelp.com/app/chat/chat_launch

[urstore_6]

Can't do live chat on my payoneer account. Is there any other way I can chat with them live?

[fab_finds4u]

https://www.payoneer.com/customer-disclosures-and-complaints/

[aqeeqsouq]

@urstore_6 

Yeah, payoneer takes long time to verify your national ID, sometimes it's takes a month.

You can post your question at Payoneer Community Forum, and one of payoneer stuff will answer your question.

By the way, there is a payoneer stuff at Payoneer Community Forum helped me last year.

her user name is Kiara_Payoneer , you can ask her directly, her profile link is down below:

Kiara_Payoneer 

Good Luck...

[urstore_6]

Then should I open an account in payoneer community forum?

[aqeeqsouq]

@urstore_6 

I don't remember, but i think you can sign in via your current payoneer account.

[urstore_6]

Cannot login with current payoneer account.

[aqeeqsouq]

@urstore_6 

I think you need to open account in payoneer community forum and put your same email address that you registered with your current payoneer account so Payoneer Community Forum stuff can access your verification details at your main payoneer account.