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Refunds on new payment system

On the old system with PayPal, if a buyer requested to cancel an order, PayPal kept all the fees.  How does EBay process cancel/refunds?

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Refunds on new payment system

If you issue a full refund, either through the Resolution Center, or Orders > Paid & Shipped > Cancel order

 

then ebay credits back all of the FVF that was charged.  If you issue a partial refund, no part of the FVF is credited.

disneyshopper
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