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‎12-23-2024 02:37 PM
REFUND
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‎12-23-2024 02:43 PM
Here's a link for the policy. >> Returns, items not received, and refunds for buyers | eBay
Here's a link for your current issue. >> Get help with an item that hasn't arrived | eBay
It's automated and really easy. Good luck.
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‎12-23-2024 04:05 PM
A day after the estimated delivery date Ebay gave you, open an Item Not Received case.
Go to your purchase history and click I didn't get it in the menu next to the item.
The seller will have 3 days to provide a tracking number showing it was delivered or refund.
If they don't, return to the case on day 4 and ask Ebay to step in.
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‎12-23-2024 04:09 PM - edited ‎12-23-2024 04:11 PM
Good input from other posters, but there can be variables.
Does the item have tracking, and show that it was delivered?
That can change how you need to proceed.
