cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

REFUND

How can iI get my refund for not receiving my items

Message 1 of 4
latest reply
3 REPLIES 3

REFUND

@pambu8011 

 

Here's a link for the policy. >> Returns, items not received, and refunds for buyers | eBay

 

Here's a link for your current issue. >> Get help with an item that hasn't arrived | eBay

 

It's automated and really easy. Good luck.

Message 2 of 4
latest reply

REFUND

A day after the estimated delivery date Ebay gave you, open an Item Not Received case.
Go to your purchase history and click I didn't get it in the menu next to the item.
The seller will have 3 days to provide a tracking number showing it was delivered or refund.
If they don't, return to the case on day 4 and ask Ebay to step in.

Have a great day.
Message 3 of 4
latest reply

REFUND

@pambu8011 

 

Good input from other posters, but there can be variables.

 

Does the item have tracking, and show that it was delivered?

 

That can change how you need to proceed.

 

 

ETA   MY REFUND - The eBay Community

Message 4 of 4
latest reply