11-24-2020 06:16 PM
I sold for many years with payments going thru Paypal without any problem being "Verified". Under Managed Payments my credit union was not on the list so Ebay required "Verification". I uploaded a cancelled check as I was told to do. The message that my account needed to be verified continued but the payments were going into my account. But I continued to get messages that my payments were being withheld until I could be verified. CS told me not to worry about this. Then the payments stopped over a week ago. I changed credit unions for other reasons a few days later and of course the new one was not on their list either. I got a message I needed to upload a voided check on the new account. I have done that last week. My payments are still on hold. Ebay's system to return requests for phone calls has been "temporarily" unavailable for the last few days. I NEED THE MONEY but obviously Ebay does not care. Is there anything else I can do?
11-25-2020 11:12 AM
There have been a lot of posts with this problem lately, and not many success stories that I have seen. There are a couple things to try. First review this post and see if you can make that work. https://community.ebay.com/t5/Payments/A-new-way-to-verify-your-bank-account-for-managed-payments/td...
If that doesn't help you can contact customer service by sending a private message on social media. You leave a message and an eBay employee will get back to you as soon as possible. To speed things up you can leave your registered account information in the PRIVATE message: Full name, address, phone number, email address, user ID, and a brief explanation of your problem. They usually get back to you in 24 - 48 hours.
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