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Please help

As the Seller,  I did not receive a payout for the Order 19-13611-02504 09/25/2025. What do I have to do?

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Please help

Payments on hold | eBay

 

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KrazzyKats  •  Volunteer Community Member  • 
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Please help

Most new or INFREQUENT sellers will find that their funds can be held for up to 30 days.  

 

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Go here:  https://www.ebay.com/sh/fin/payouts 

 

Change the search option to Order Number instead of Payout ID, and put in that Order Number, then see what comes up.

 

Other posters mentioned it may be on hold, which is very possible. All new and infrequent sellers are subject to payment holds, and large sales or one outside of your normal selling patterns will trigger holds as well.

This page has details of the types of holds that may apply, and a link to check on the status of your current payment holds: https://www.ebay.com/help/selling/getting-paid/getting-paid-items-youve-sold/payments-hold?id=4816#s...

jonathanbrightlight Volunteer Community Mentor
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