06-25-2025 06:50 AM
I sold and shipped an order to a customer but did not mark the order as shipped. The customer has paid, order delivered and the customer left feedback. I have since uploaded the order's USPS tracking number( which confirms it was delivered) to the order page on my account yet payment is still on hold. Any thoughts?
06-25-2025 07:54 AM
06-25-2025 08:03 AM
Funds should be released around July 6th.
Not much you can do.
New and infrequent sellers who do not sell items every month can get a hold on fund 30+ days.