03-25-2021 08:55 AM
Last week it said I had an over due fee for 25$. I set up the automatic payments and when I go to my payments it says I have nothing due. This week they bumped it to 55$ and locked my account but I still don’t have a payment due and the automatic payment is still on. How do I get my account unlocked and how do I get this fee waived since I already paid it!?
03-25-2021 09:00 AM
Are you sure it's not simply fees for the things you've sold? The 'Automatic Payment' feature applies to store subscriptions. You might need to do a 'One-Time' payment from your end. Good luck.
03-25-2021 12:09 PM
@mtgraves7984 wrote:Are you sure it's not simply fees for the things you've sold? The 'Automatic Payment' feature applies to store subscriptions. You might need to do a 'One-Time' payment from your end. Good luck.
The OP is not in Managed Payments, so their Automatic Payment should cover everything, because their invoice includes all of their fees, including FVF.