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Payment after order is cancelled

A buyer has the winning bid after an auction closes but fails to make payment despite being invoiced by the seller and reminded to make payment by ebay.  After four days, the seller cancels the order and does not repost the item.  Does the seller of this item get paid anything through ebay?  If so, what does the seller get paid if the buyer was to pay for the item plus shipping?  Appreciate any insights as no payment is currently showing as scheduled by ebay.

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Payment after order is cancelled


@mi8228 wrote:

 


@buyselljack2016 wrote:

@terrycece62 wrote:

When seller cancels  seller .still pays .30  fee  

buyer gets no payment strike

As for re-listing that is the sellers choice 

Are you the buyer or seller ?


If the seller cancels the listing after 4 days, and uses the proper choice for the cancel, buyer did not pay, the buyer, under the new non-payment cancel policy , will indeed get a strike.

  
Ok.  This was my understanding (that the buyer would get a strike).   I also thought that when the order was cancelled, the seller also received a final value credit through eBay but it seems this is not the case and I must have misunderstood that part. 


 


Unlike the process when in PP where the FVF was assessed as soon as the listing ended with a winner,  in MP, as I understand it, there is no FVF charge until the buyer pays. FVF is deducted when the buyer pays.

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Message 15 of 17
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16 REPLIES 16

Payment after order is cancelled

When seller cancels  seller .still pays .30  fee  

buyer gets no payment strike

As for re-listing that is the sellers choice 

Are you the buyer or seller ?

Message 2 of 17
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Payment after order is cancelled

You can not pay for an item after transaction is cancelled

 

The seller may have already blocked buyer so even if seller relists may not be able to bid from this seller again

Message 3 of 17
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Payment after order is cancelled

@mi8228 

 

How was the buyer able to pay if the item was actually cancelled? 
What reason was given when the item was cancelled?

 

 

Message 4 of 17
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Payment after order is cancelled

After 4 days eBay will cancel or the seller can cancel as Unpaid.

Since there was no payment from the BUYER , the seller will received all fees eBay charged them back.

 

Most sellers have the system set to block all "buyers" with 2 or more Unpaid items in 12 months.

Also once a buyer has not paid for an item they won AND cost the seller time and potentially a sale to someone who would pay, most sellers will add that buyer to their Blocked list.

 

klhmdg  •  Volunteer Community Mentor
Message 5 of 17
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Payment after order is cancelled


@terrycece62 wrote:

When seller cancels  seller .still pays .30  fee  

buyer gets no payment strike

As for re-listing that is the sellers choice 

Are you the buyer or seller ?


If the seller cancels the listing after 4 days, and uses the proper choice for the cancel, buyer did not pay, the buyer, under the new non-payment cancel policy , will indeed get a strike.

Message 6 of 17
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Payment after order is cancelled


@mi8228 wrote:

A buyer has the winning bid after an auction closes but fails to make payment despite being invoiced by the seller and reminded to make payment by ebay.  After four days, the seller cancels the order and does not repost the item.  Does the seller of this item get paid anything through ebay?  If so, what does the seller get paid if the buyer was to pay for the item plus shipping?  Appreciate any insights as no payment is currently showing as scheduled by ebay.


How would the seller get paid anything if no payment was made?

 

And as another posted..............    a cancelled listing can not be paid for.

Message 7 of 17
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Payment after order is cancelled

THat  IS what i stated  but i can see NOW  how it reads 

 

You are right a nonpayment strike is indeed given

Message 8 of 17
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Payment after order is cancelled

The reason listed for cancellation was non-payment.  In researching this topic, I thought ebay mentions that in this scenario, a seller receives a final value credit after the order is canceled.  Posted the question as I was unsure.   Thank you. 

Message 9 of 17
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Payment after order is cancelled

Asking as the seller.  

Message 10 of 17
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Payment after order is cancelled

 


@buyselljack2016 wrote:

@terrycece62 wrote:

When seller cancels  seller .still pays .30  fee  

buyer gets no payment strike

As for re-listing that is the sellers choice 

Are you the buyer or seller ?


If the seller cancels the listing after 4 days, and uses the proper choice for the cancel, buyer did not pay, the buyer, under the new non-payment cancel policy , will indeed get a strike.

  
Ok.  This was my understanding (that the buyer would get a strike).   I also thought that when the order was cancelled, the seller also received a final value credit through eBay but it seems this is not the case and I must have misunderstood that part. 


 

Message 11 of 17
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Payment after order is cancelled


@terrycece62 wrote:

When seller cancels  seller .still pays .30  fee  

buyer gets no payment strike

As for re-listing that is the sellers choice 

Are you the buyer or seller ?


I could be wrong, but isn't the .30 fee for payment processing? If it's an auction and the buyer never pays, the seller shouldn't be charged .30.

Message 12 of 17
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Payment after order is cancelled


@terrycece62 wrote:

THat  IS what i stated  but i can see NOW  how it reads 

 

You are right a nonpayment strike is indeed given


OK 😂😁😀

 

I also now see what you meant.

 

I read buyer gets no payment strike, to mean that the buyer gets no payment strike.

 

 

Message 13 of 17
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Payment after order is cancelled

You may be right about that  fee only held if payment was made

Message 14 of 17
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Payment after order is cancelled


@mi8228 wrote:

 


@buyselljack2016 wrote:

@terrycece62 wrote:

When seller cancels  seller .still pays .30  fee  

buyer gets no payment strike

As for re-listing that is the sellers choice 

Are you the buyer or seller ?


If the seller cancels the listing after 4 days, and uses the proper choice for the cancel, buyer did not pay, the buyer, under the new non-payment cancel policy , will indeed get a strike.

  
Ok.  This was my understanding (that the buyer would get a strike).   I also thought that when the order was cancelled, the seller also received a final value credit through eBay but it seems this is not the case and I must have misunderstood that part. 


 


Unlike the process when in PP where the FVF was assessed as soon as the listing ended with a winner,  in MP, as I understand it, there is no FVF charge until the buyer pays. FVF is deducted when the buyer pays.

Message 15 of 17
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