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Paying went wrong

Please help me 

I tried to order some boots.

I tried to use the "instant bank transfer" feature and when I did the steps in my bank account and payed for it. I got send to a page that said 'something went wrong please try again'

The amount is gone from my bank account but the seller didn't get my money

What can I do to get a refund?

 

Thank you for al your help in advance 

 

 

 

Message 1 of 6
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5 REPLIES 5

Paying went wrong

I have never seen "instant bank transfer" in any US eBay payment options.  Wire transfers are instant bank transfers, and is that what you made? They're allowed to be offered in some European countries but if you pay that way you aren't covered by MBG. 

 

 

 

 


 

Message 2 of 6
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Paying went wrong

"The amount is gone from my bank account but the seller didn't get my money..."

 

@ruvanhi_0 

 

What makes you think that? ^^^

Message 3 of 6
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Paying went wrong

I'm in Europe and the guy I tried to buy it from is in germany. This guy is really trustworthy I met him last week and bought some boots of him in cash. He's got a couple hundred reviews of happy people so I don't think its a scam. (I don't hope so at least)

Message 4 of 6
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Paying went wrong

You'll be fine then. 

Message 5 of 6
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Paying went wrong

Seems the only thing that was instant was getting it from your account.  May need to allow a day or two for the transfer to be completed to seller.  

Message 6 of 6
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