Net order proceeds different than payout

[flashedtech]

Sold item for 150,

ebay received 166 for purchase and state taxes

ebay fees based on 166.

Here is the fee breakdown:

Final Value Fee

-$20.85

Variable percentage • Cell Phones & Accessories category

Rate for $0.00 - $7,500.00

12.55%

Final Value Fee

5.0%

-$8.31

For Below Standard performance

Item fee total

-$29.16

Final Value Fee

-$0.30

-$0.30

Per order fixed amount

Total fees

-$29.46.

Order total

$150.00

Fees

-$29.46

Net order proceeds

$120.54

Now, where I am confused is, ebay is only sending me $115.59. Where did the $4.95 go? 

"We sent a payout of $115.59 on Oct 19, 2021 to your bank account ending in XXXX

As a reminder, eBay now manages payments and payouts go directly to your bank account, not your PayPal account. Funds will be available per normal bank processing times, typically within 1-3 business days. Learn more about

[divwido]

I'm guessing you may have to call eBay and ask them.  Or wait to see if it shows up separately.

I've never had money come up wrong before.

[flashedtech]

I'll keep my eye out for the missing $4.95, if it doesn't show up I'll chalk it up to another ebay fee. 

Calling them will not solve anything 

Thank you for the reply 

[releasethekraken_1]

How did you pay for shipping?

[philsumm]

$4.95 sounds suspiciously like a monthly store fee.

Hmm.....

[mam98031]

@flashedtech 

This is an easy question for you to answer, it is a bit more complicated for us to answer because we can't see your details.

Go to your Seller Hub.  Hover over the Payments Tab.  A drop down menu will appear, select All Transactions.  There you will find the details of what is happening with your account.

I suspect it is as @philsumm suggested and it is your Starter Store Monthly fee.

[eleanor*rigby]

---

@mam98031 wrote:

@flashedtech 

This is an easy question for you to answer, it is a bit more complicated for us to answer because we can't see your details.

Go to your Seller Hub.  Hover over the Payments Tab.  A drop down menu will appear, select All Transactions.  There you will find the details of what is happening with your account.

I suspect it is as @philsumm suggested and it is your Starter Store Monthly fee.

---

Does this help?

https://www.ebay.com/fdbk/feedback_profile?username=flashedtech

[mam98031]

---

@eleanor*rigby wrote:

---

@mam98031 wrote:

@flashedtech 

This is an easy question for you to answer, it is a bit more complicated for us to answer because we can't see your details.

Go to your Seller Hub.  Hover over the Payments Tab.  A drop down menu will appear, select All Transactions.  There you will find the details of what is happening with your account.

I suspect it is as @philsumm suggested and it is your Starter Store Monthly fee.

---

Does this help?

https://www.ebay.com/fdbk/feedback_profile?username=flashedtech

---

@eleanor*rigby 

Yes it does, thank you for the assist.  We are hoping that they will have the community fixed by mid week so we can all get to that information.  

@flashedtech 

You should take a peek at these links.  As they may apply this to you soon.

https://pages.ebay.com/seller-center/service-and-payments/funds-availability.html

https://www.ebay.com/help/selling/getting-paid/getting-paid-items-youve-sold/pending-payments?id=415...

[eleanor*rigby]

---

@mam98031 wrote:

---

---

@eleanor*rigby 

Yes it does, thank you for the assist.  We are hoping that they will have the community fixed by mid week so we can all get to that information.  

---

There are several ways for any of us--all of us--to access that information right now. Here's just one of those several ways:

Go to your own feedback page (or any feedback page, for that matter).

https://www.ebay.com/fdbk/feedback_profile?username=mam98031

Manually replace "mam98031" with "flashedtech"

https://www.ebay.com/fdbk/feedback_profile?username=flashedtech

Voila!

[mam98031]

---

@eleanor*rigby wrote:

---

@mam98031 wrote:

---

---

@eleanor*rigby 

Yes it does, thank you for the assist.  We are hoping that they will have the community fixed by mid week so we can all get to that information.  

---

There are several ways for any of us--all of us--to access that information right now. Here's just one of those several ways:

Go to your own feedback page (or any feedback page, for that matter).

https://www.ebay.com/fdbk/feedback_profile?username=mam98031

Manually replace "mam98031" with "flashedtech"

https://www.ebay.com/fdbk/feedback_profile?username=flashedtech

Voila!

---

Oh you are so CLEVER!!!  😎