Managed Payment address problem.......can't get past the first step!

[victoryranchtrails]

So I can't get past the first step on Managed Payments.  It doesn't want to take my correct PO Box OR my physical address.   It wants to give me a town and zip code 15  miles away.   We ARE in a rural area, but gee.......the address they insist I use is incorrect.

Just for kicks I let them use the wrong address and could get to the next page.  But my bank account is not going to match that address, so I was afraid to go further.

I called eBay on Monday and a very nice lady tried to help me with no success.  She said someone from the Payments Team (or something like that) would call me back, but I never heard back from them. 

(I did miss a call from an "EIS Helpline" but when I googled that, I decided it was likely SPAM.  And if I call the number back, it just says EIS Helpline is not available).   

So what do I do?  Tried to call eBay today and they aren't available either......it says:

"Sorry, this contact channel will be closed before an agent is available to speak with you today. Please try again tomorrow."   And it's mid-day on a Thursday.  

I'm so discouraged!  I've been a seller for at least 12 years and now I feel like I am being forced out.  And they don't even care if I am forced out.   I would quit eBay all together except it is a great place to sell things that I haven't had luck selling elsewhere.  My sales are going to be pretty low without eBay.  But they make getting help is so hard!

I don't even know if there is a deadline for signing up to managed payments.  I thought the deadline was the end of 2020.  But I read somewhere it is now the end of 2021?   I never received an email that said I HAD to register, but I keep getting a message on my seller account:

"Getting paid on eBay has changed

Update your account details to continue creating new listings."

So I am afraid to even try to list something because I don't want to "sell" something and not be able to retrieve the payment.

Can anyone help me? 

[american_ruralist]

Any luck so far? I'm having this problem now....