Item not as described after best offer made

[owgr2419]

Hi there,

I recently put in an offer for a bike that was described as a gravel bike. The seller accepted the offer and is now requesting payment, but when I was researching what tyres I would need for the bike, I realised that the model is not actually a gravel bike at all, and so isn't the item I am looking for. I have tried messaging the seller re this 3 times however they have not responded to any of my messages, instead only sending a payment reminder. How can I resolve this?

The seller has also since relisted the item.

Thanks,

Owen

[donsdetour]

Well if you dont pay you may get an unpaid strike.

Such as two of these and you will find your self blocked buy a lot of sellers.

Ask the seller to cancel the sale by you request: they do not have to do so, but most will.

[titipeo · Accepted solution]

3 options, pay for item, since, after all, you did indeed submitted an offer, then claim a item not as described and go through the process of returning and waiting for refund. Turn around time will be at least 3 weeks or so, depending on how long shipping takes. That means that your money will be tied up for this time frame. 

Or, just completely disregard payment, get a payment strike on you. and proceed accordingly. Be aware that some sellers filter out buyers that have at least 2 non payment strikes in a 12 month period. 

Finally, ask seller to cancel, indicate that you mistakenly though it was a different type of bike. Hopefully, seller will agree to your request using, buyer requested to cancel as excuse, but at the same time they can disregard it, and within 3-4 days you get hit with no payment strike.