I requested an invoice for a large amount of items, yet never received said invoice.
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‎01-17-2021 01:40 PM
Pardon if the title is a bit long, or if I chose the wrong location for this message, this is the first time I'm posting here after having an account for over a year.
I had recently found a large amount of postcards that I was interested in purchasing. I added them all to my cart, however, they are shipping from the United Kingdom, so the shipping cost is high. Rather than purchasing them all with individual shipping, I clicked 'Request Total', per the seller's request in the listing for each postcard. I was sent a message saying I had to send a buyer the total for the order, despite the fact that I'm the buyer. Other than this odd message, I have not received anything else letting me know what my total is, so I did not submit payment as of yet. What is to happen if I never receive an invoice? I did contact the seller, yet have received no response.
I requested an invoice for a large amount of items, yet never received said invoice.
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‎01-17-2021 01:48 PM
From the US tryin to combine multiple purchases to send outside the US does not work on eBay. I think it has something to do with Import Taxes and Customs. It may be the same trying to send into the US, not sure?
What you can do is to have them list all of your purchased items into one listing and let you repurchase them. They can then delete all of the individual purchases. They will be able to correct the shipping and any Import Taxes or Customs should calculate correctly.
I requested an invoice for a large amount of items, yet never received said invoice.
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‎01-17-2021 02:15 PM
@billybob1981 wrote:Pardon if the title is a bit long, or if I chose the wrong location for this message, this is the first time I'm posting here after having an account for over a year.
I had recently found a large amount of postcards that I was interested in purchasing. I added them all to my cart, however, they are shipping from the United Kingdom, so the shipping cost is high. Rather than purchasing them all with individual shipping, I clicked 'Request Total', per the seller's request in the listing for each postcard. I was sent a message saying I had to send a buyer the total for the order, despite the fact that I'm the buyer. Other than this odd message, I have not received anything else letting me know what my total is, so I did not submit payment as of yet. What is to happen if I never receive an invoice? I did contact the seller, yet have received no response.
This is because it's an Int'l sale. What your seller needs to do is cancel your order and all listings, then create one new listing that incorporates all of the postcards you desire. Then the shipping will be accurate for you. Only the seller can do these changes. I suggest you write a new message explaining it this way then just wait for them to reply. If they are only in your cart you haven't actually purchased them, so if seller doesn't respond or doesn't want to comply simply move onto another seller. Best of luck to you....
