How to create an Invoice after receipt of duplicate order.

[99joyebliz0016]

Customer did not receive the order in a timely manner.  I sent customer a duplicate order.

Both orders have been delivered.  Customer does not reply to emails regarding receipt of delivery.

[janet9988 · Accepted solution]

You can't. 

It is between you and the buyer if you want the buyer to return one.

You would need to send them a shipping label.