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Help please!

Help!  Please!  I have a buyer who wants to buy 7 items.  She is not able to purchase without paying.  I went in to each and revised (which I had it marked at no from the beginning in seller hub) but she said she still is being asked to select paypal or her card.  I know how to do the invoice but it won't allow her to purchase so I can SEND her the invoice.  Also 2 of the items she showed interest in so I sent offers.  Now I can't un-click pay now.  Please please help me.

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Help please!

If it's the shipping, you can refund that after the sale is paid for.   Your offer "locks" the listing.  You would have to cancel it  and relist.

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