Helloooooo

[adripa8]

Does anyone know how to contact eBay staff?

[buyselljack2016]

@adripa8 

Click on the "help & contact" located on nearly every eBay page

eBay Customer Service

Scroll down to "need more help"

Click on "contact us"

If you did not get your item you can request a refund. You should not need "eBay staff" to do that.

Sometimes easier to post here for guidance. 

Do not post any names

[simba6]

If you post your issue here, we can often help.   Getting through to them is a chore to say the least.

[wastingtime101]

eBay disabled CS phone service for cold calls in early 2020. Some inquiries on the help pages will present a call option and an access code.

Most issues can be solved without CS intervention and there is a wealth of experience on this forum if you want to post your questions here.

If you prefer to contact CS you can go through the help pages or use the chat option on the left side of this page:

https://www.ebay.com/help/contact_us?id=4002

You may have to go through several prompts to access a live agent.

[fab_finds4u]

Chances are you will get a call back from a third party hire that reads from scripts or they'll  tell you anything you want to hear.

The Mentors here are eBay's volunteers that are quite knowledgeable so you might want to ask here.