Have not received partial refund

[acguy5]

The seller offered you a partial refund I said yes and have not received any refunds yet. Ebay stated If you don’t receive your refund within 3 to 5 business days, you can ask us to step in and help.  It says:

There is no option to Ask ebay to step in and help.

Under Check the status of your return or missing item request there is a Take action button and Says 

Ask eBay to step in

If you’ve asked your seller to help with a problem and they’re not able to resolve it for you within 3 business days, you can ask us to help.

Ask eBay to step in

I click it and nothing happens.

What do I do next???

[r_lresale]

When did you accept the partial refund? Depending on your payment source (bank, CC, etc.) it could be anywhere from a few days to one full billing cycle.

[fab_finds4u]

What was the date the seller was supposed to refund? If they do not refund you only have 10 days to ask eBay to step in and force the refund.