Generic message about needed information for payout.

[gmscds]

"It looks like you need to provide more information for managed payments. We need this before you can receive payouts from us. You can send us what we need by selecting the alert on your Seller Hub homepage or in My eBay".

Yet, I have entered my bank information, twice already, and seller hub is not showing any alerts. Customer service, through Facebook, has been useless and evasive. Anyone else having this nightmare?

[rebell45]

You can go here and request a call back from MP CS at the bottom of the page. https://www.ebay.com/help/selling/getting-paid/submitting-updating-information-managed-payments?id=4...

Says there's only a 3 minute wait time right now. Good luck.

[diamondgirl2007]

Same thing is happening to me. I have the same message with no alerts. Its been over a week and I still have not gotten payout because it says payment failed. Ebay customer service is terrible! No one I talk to knows what to do!