Fraudulent charges

[janicei51]

I have six charges on my cc statement that say PayPal/eBay which I did not make and my cc says ebay told them I did make them but they are not on my purchase history on either PayPal or eBay 

[eleanor*rigby]

It might help if you posted a screenshot/snippet of the entries for the transactions, blocking out any personal or identifying information, of course.

[fa_8305]

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@janicei51 wrote:

1. I have six charges on my cc statement that say PayPal/eBay which I did not make

2. and my cc says ebay told them I did make them

3. but they are not on my purchase history 

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That's the whole point of of the CC, @janicei51. When you file an "Unrecognized charge" inquiry on ONE and then later ALL of the 6 unrecognized charges with your CC, then whoever is behind the PayPal/eBay charge will come out from behind that charge and tell you who they are, so you'll find out if it's either valid or fraud.

Chargebacks and inquiries

When a cardholder has an issue with a charge on their credit card, they can contact their bank to dispute the charge. The bank then makes a chargeback or inquiry. If the cardholder's bank makes an inquiry, then they don't take the disputed amount or a chargeback fee right away.

[mam98031]

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@fa_8305 wrote:

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@janicei51 wrote:

1. I have six charges on my cc statement that say PayPal/eBay which I did not make

2. and my cc says ebay told them I did make them

3. but they are not on my purchase history 

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That's the whole point of of the CC, @janicei51. When you file an "Unrecognized charge" inquiry on ONE and then later ALL of the 6 unrecognized charges with your CC, then whoever is behind the PayPal/eBay charge will come out from behind that charge and tell you who they are, so you'll find out if it's either valid or fraud.

Chargebacks and inquiries

When a cardholder has an issue with a charge on their credit card, they can contact their bank to dispute the charge. The bank then makes a chargeback or inquiry. If the cardholder's bank makes an inquiry, then they don't take the disputed amount or a chargeback fee right away.

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@janicei51  Except PLEASE do not JUMP on filing a Chargeback unless you are absolutely sure it is incorrect information.  Chargebacks are messy for a seller to process and it is likely it is not needed if you just do a little investigation.

[mam98031]

@janicei51 

Did you create any shipping labels in MP?  If so and you didn't change the option on the label to MP, it would charge you shipping charges to your PP account.

We all have the ability to set our PP account to have shipping charges deducted from the money in our PP account, to be pulled from our checking accounts or to be charged to our CCs.  Your choice in the preferences of your PP account.

[janicei51]

I have no idea what you are talking about

[janicei51]

Thank you

[mtgraves7984]

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@janicei51 wrote:

I have no idea what you are talking about

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@janicei51 

Do you sell here? I think @mam98031 might be suggesting that these were not purchases , but other charges...??

[janicei51]

None of these charges are on my purchase history so that is part of the problem

[soh.maryl]

mam98031 is assuming you're a seller as well as a buyer.  Currently, we can't see your FB or your history, so we don't know your status, buyer, seller or buyer/seller.  The information she has posted refers to eBay shipping labels which, of course, originate with sellers.

When you get this all sorted out, how about returning and explaining what happened and what you did to resolve the issue.  

[donsdetour]

Ebay charges on purchased item show as eBay and a number.

If you have purchased anything this will be what you were charged.

What methods of purchasing on ebay have you done???

Using PP to pay, or just  credit card??

[popblox]

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@janicei51 wrote:

None of these charges are on my purchase history so that is part of the problem

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Are you interested in following ms*h's suggestion by posting a screenshot/snippet of the entries for the transactions (blocking out any personal or identifying information) so someone here can try to help you? Or naw?

[donsdetour]

Log into pay pal and look through your transaction history to see what and when these charges were made.

[janicei51]

No one can find these charges on my purchase history so why is eBay telling my cc they are valid??!

[janicei51]

No,I don't sell,these charges appeared as PayPal eBay,no merchant listed