Dispute filed by buyer

[mrosurplussales]

Admits it was a mistake, how about some customer service?

[kensgiftshop]

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@mrosurplussales wrote:

Admits it was a mistake, how about some customer service?

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What kind of case did they file?

[mrosurplussales]

Have us call you

Estimated wait time:

349 minutes

[mrosurplussales]

https://www.ebay.com/help/selling/getting-paid/handling-payment-disputes-managed-payments-seller?id=...

[mrosurplussales]

https://developer.ebay.com/managed-payments

[mrosurplussales]

So where is the customer service?

[mrosurplussales]

Business is open, it is 10:49 in the am.

[mrosurplussales]

79 minutes into the business day, and ebay is where?

[mtgraves7984]

While you wait, what's your question?

[corvettestainless]

@mrosurplussales 

You need to tell us the whole story, we'll help you. CS will not help you. Return requests are cut and dry, but we need to know

1.) Did customer open an official return request?

2.) what was the reason for the return noted on the request (not emailed verbiage)

3.) Is return request within 30 days of delivery?

4.) Do you accept returns?

[donsdetour]

Well this location is not customer service.

It is a user to user situation. Good luck with CS, you will need it

[mrosurplussales]

Exactly, what customer service.

[mtgraves7984]

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@mrosurplussales wrote:

Exactly, what customer service.

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What kind of mistake did you make?

[mrosurplussales]

HA ha , that is funny.

Hollywierd is waiting on you.

[mrosurplussales]

POSTS:4020
MEMBER SINCE:3-1-2015
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Seems there should be more to you're existence, than schilling for ebay.