11-16-2023 01:15 PM
I'm having an issue with my deposits not matching what my final amount owed to me on items sold. How do I contact ebay to discuss?
@ebay @links to members
11-16-2023 01:21 PM - edited 11-16-2023 01:21 PM
I am not familiar with 'deposits'....but-
rarely do the 'payouts' match each individual sale....
payouts are a 'summary' of transactions.....
you can verify, reconcile the payouts by looking at this page....
https://www.ebay.com/sh/fin/payouts
Click on the "Payout ID" to see what constitutes that payout
it will show you what was added and substracted.....
11-16-2023 01:28 PM
Like @monica-sells stated, study the tabs under Payouts, including All Transactions. Your answers can more than likely be found there rather than trying to get on the phone with a random eBay CS Rep. It would for sure be worth your time to break it down yourself with the detailed figures already provided.