Credit card doesn't work(mastercard)

[2015.suurk]

Since 1. January 2021 my Mastercard doesn't process payments anymore in EBay. Bank checked my card and couldn't find any errors. 

EBay gives me error "Your payment didn't go through. Please check the card info and billing address  or select a different payment option."

So it has to be some EBay problem.

[simba6]

Call you card company. They might have more info on why the payments did not go through. That may hold a clue.

[sa-226608]

Why won't take ebay card

[2015.suurk]

I talked with my bank and they couldn't not find any problems with my card. Ebay doesn't just let through my payments. No money taken. So simple it is. 

And I am not sure what to do...As there no support from Ebay

[afrw3103]

Same situation here, have you succeed in any way?

[gahaf-0]

mine worked after removing it from the cart and going back to the product, and hitting the "buy it now" option and then went through google pay.

[woodrowmo-30]

Double-check that the card information you entered on eBay is accurate. Ensure that the card number, expiration date, and CVV (Card Verification Value) are all entered correctly.
Verify that the billing address associated with your Mastercard on eBay matches the information on file with your bank. In some cases, discrepancies in billing address details can cause payment failures.
Even if your bank couldn't find any errors initially, it's worth contacting them again. Ask if there have been any restrictions or issues with your Mastercard that could be causing the payment problem.
Confirm that your Mastercard is still valid and has not expired. An expired card can lead to payment failures.

[kh-jean]

Hi everyone,

Due to the age of this thread, it has been closed to further replies. Please feel free to start a new thread HERE if you wish to continue to discuss this topic.

Thank you for understanding.