Continue to PayPal to complete checkout or choose a different payment option. help

[waverider2074]

I have been an ebay member for the last 12 years. In the last month I have been having problem making payments since a genius at ebay decided to flag the items that I purchase that are cellphones as high risk item and prevent me from buying ramdomly.

I have spoken to ebay customer service, managed payments, checkout department more than 50 times. They tell me is an algorithm that does that and they cannot changed. I can predict that this will hurt sellers and buyers a lot. 

We need to get our voices heard and look for this to be fix or find an alternative free marketplace where you can purchase and sell without fake restrictions.

[mam98031]

Please don't take this question wrong as I'm only asking to get a clearer picture.  I can see you are a very active buyer in electronics.  How often do you have a return?  I'm not trying to be rude or throw shade.  Sometimes that can have something to do with this type of issue.  I absolutely am not trying to say you have or are doing anything wrong.  

[kare-bearb]

Continue to PayPal to complete checkout or choose a different payment option

Curious ...

By any chance are you attempting to use eBay gift card(s) to pay for yiour purchase?

I ask because that is the exact message that would I receive during checkout if the seller receives payment via their Paypal account & I'm using eBay gift cards.  

[ganha95]

I am currently having this same issues .. I don't know why 

[ti.tools]

Got the same issue here, changing browser doesn't help, mobile version either.

Ebay, come on?

[kare-bearb]

@ti.tools 

@ganha95 

Please provide more info.

How are you attempting to pay when you receive the message

Continue to PayPal to complete checkout or choose a different payment option

debit or credit card?   gift card?

[sky4egg]

I have the same issue (Continue to PayPal to complete checkout or choose a different payment option) with ANY of methods ! None of the payment options works. (GPay, Visa, PayPal, PayPal Credit with or without gift card) It is definitely not a problem of PayPal or my bank etc. I think there is a problem with Ebay Pay system (It seems to me ver.2.0 or something ... some kind of update. I dont know exactly what is this, but heard about it) I think it checks something more than simple card status etc.

p.s. BUT, I'm not US resident and use a delivery-broker in US. So I have a different shipping address in my: "Delivery to" field. My debit card is not from the US.

[sky4egg]

I have the same issue (Continue to PayPal to complete checkout or choose a different payment option) with ANY of methods ! None of the payment options works. (GPay, Visa, PayPal, PayPal Credit with or without gift card) It is definitely not a problem of PayPal or my bank etc. I think there is a problem with Ebay Pay system (It seems to me ver.2.0 or something ... some kind of update. I dont know exactly what is this, but heard about it) I think it checks something more than simple card status etc.

p.s. BUT, I'm not US resident and use a delivery-broker in US. So I have a different shipping address in my: "Delivery to" field. My debit card is not from the US.

[fador-8998]

Yeah, same! On eBay I can't purchase anything with my visa gift card, I think the website is just being glitchy or you made too many purchases in one day? Not quite sure but this is annoying. 

[nlg_gaming_pc]

Still having the same issue.. tried Opera as the others but still not solved 😞

[toczix]

Still having the same issue 15+ times called ebay customer service and they tell me its the algo and there is nothing they can do. Best suggestion I have is to open a bunch of accounts and switch between them. There seems to be a cooldown period for the algo to stop blocking your purchases.