02-21-2021 10:48 AM
I have bought from a seller about two weeks ago, and still haven't gotten it. But they live very close to me which is weird. I have a bought a very similar item like 2 months ago, they live in the general same place, it came in about 2 days. I wasn't even provided a tracking or order number. This was two weeks ago! Oh, and the big whammie here, the seller RELISTED the item that I BOUGHT. I currently has a bid! Same name, same picture and all. Please tell me what I can do about this. I might just be overreacting, as I am new to ebay. The sellers name is mala_7992.
Solved! Go to Best Answer
02-21-2021 10:57 AM
If the item has not arrived by the last day of the est. delivery date, open an item not received case. The seller will have 3 business days to respond in a manner that is satisfactory to you. If after those days have gone by without any resolution from the seller, escalate the case and eBay will make the final decision and you will get your money back and the seller will receive a defect on their selling account.
Just remember - DO NOT CLOSE THE CASE UNTIL YOU EITHER GET YOUR ITEM OR YOUR MONEY BACK. I do not care what the seller promises etc...keep the case until one of these two things happen.
Also...do not let the case expire or eBay will close the case out and you will be out of luck with eBay.
Good luck.
02-21-2021 10:57 AM
If the item has not arrived by the last day of the est. delivery date, open an item not received case. The seller will have 3 business days to respond in a manner that is satisfactory to you. If after those days have gone by without any resolution from the seller, escalate the case and eBay will make the final decision and you will get your money back and the seller will receive a defect on their selling account.
Just remember - DO NOT CLOSE THE CASE UNTIL YOU EITHER GET YOUR ITEM OR YOUR MONEY BACK. I do not care what the seller promises etc...keep the case until one of these two things happen.
Also...do not let the case expire or eBay will close the case out and you will be out of luck with eBay.
Good luck.
02-21-2021 11:26 AM
Thanks for the reply! I issued a case so I'll see if it works.