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товар не получен

I ordered a product from You on the site. I didn't receive it within the specified period. Contacted the seller. The seller promised to send it again. I haven't received an order yet. How do I get a refund?

09.12.2019
order
370536158838-1154792989024
seller
saveabuckenterprises(1 товар)
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товар не получен

You have 30 days after the last estimated delivery date  to file an INR claim on eBay. Go to the item on your Purchase history and click, I did not receive it.  Select you want a refund on the case page.  If you have waited to long, you can file a case with PayPal or if you used a credit card, you can do a charge back. Just do it in the right order, eBay first, then PayPal, then your CC company. Wait until the previous case has closed before going to the next one.

If the seller said they are sending a replacement, they may just be stringing you along so that your refund window will close. Ask them for a tracking number.


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Never sell anything on eBay that you can't afford to lose.
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