Hello everyone,
I am a new seller, so forgive me for my ignorance with this inquiry (lol). I sold my first item a few days ago, and all went well, however, once I saw the breakdown of the order earnings, I became pretty confused on the deductions.
The example sale as follows:
what buyer paid:
Item subtotal: $25
Shipping: $6.72
Sales Tax: $1.50
Total: $33.22
then following that is what I earned
Total: $33.22
buyer sales tax: - $1.50
Transaction fees: -$4.80
Shipping Label: -$6.72
Order earnings: $20.20
That is all that it shows unless I open up "more details" which just shows me how much the shipping label is and the transaction fees.
To me, this reads like I would be receiving $20.20, no? After delivery was confirmed, the total payout was only $16.18.
I tried reaching out to an eBay customer service rep, and he pretty much told me that although the buyer paid shipping costs, I still needed to purchase the shipping label, which is an additional cost.
There are several things I can click on that shows me a different kind of breakdown which just confuses me further to be honest because nowhere does it include the shipping label charge that I paid for.
No numbers I try to finagle, equal to $16.18 though, so I would appreciate clarification and guidance on how I can understand this payout better. I'd also appreciate insight on ways to ship with tracking and not be required to pay for a shipping label per say.
I guess it is hard for me to wrap my head around that either the buyer or seller pays for shipping and then additionally, it seems that the shipping label is a separate charge I pay for if using eBay labels.
I could be totally missing how to interpret and understand the math, so I hope this makes sense enough for someone to help it make sense for me.
Thank you in advance!
