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Variation option not showing, even when I click on "settings"

So everybody says you're supposed to go up to the upper right corner and click on "settings" and there's a slider to turn on the variation option. NO. IT. DOESN'T. I've tried everything and nothing works! I even played around with different categories and ensured I was in "buy it now" mode. I tried listing from scratch and I tried listing from a similar listing that has variations on theirs. I'm not even using the mobile app, I'm on a laptop. HELP!!!

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Re: Variation option not showing, even when I click on "settings"

Variations are not supported on the app. Make sure you're using the website. Variations are not supported for auction format listings; make sure you're using fixed price.

 

By default the variation setting is hidden on the listing form. Once you unhide the setting it will stick for future listings.

 

On the top right of the page click the settings menu (3 vertical dots) and toggle the variations slider if it's not already on.

 

Make sure you're working off a new listing, not a relist or sell similar from a listing without variations.

 

Beyond that it comes down to category; not every category supports variations.

 

If the category supports variations you'll find them in a non-intuitive, awkward placement on the listing form - below item specifics instead of above them. Make sure you set up variations before you fill out any of the IS.

Message 2 of 7
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Re: Variation option not showing, even when I click on "settings"


@kellsarah wrote:

So everybody says you're supposed to go up to the upper right corner and click on "settings" and there's a slider to turn on the variation option. NO. IT. DOESN'T. ...


Does that mean that you're not seeing the slider at all? Or you slide the slider but the option to set up variations still doesn't show up on your listing form?  

 

 

Screen Shot 2024-07-30 at 8.35.50 PM.png

 

 

Message 3 of 7
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Re: Variation option not showing, even when I click on "settings"

I am not seeing the slider AT ALL, nor any mention of variations in the settings

Message 4 of 7
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Re: Variation option not showing, even when I click on "settings"

I've done all of these things. It's not there!

Message 5 of 7
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Re: Variation option not showing, even when I click on "settings"

I don't have the 3 dots, but I have a settings icon, and here's what I get when I click on it. I tried on 2 different computers as well!

 

kellsarah_0-1722621364058.png

 

Message 6 of 7
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Re: Variation option not showing, even when I click on "settings"

You might be using the simplified version of the listing form. If you opt in to Seller Hub it should default you to the advanced tool.

 

Try using this link to create a listing: https://www.ebay.com/sl/sell?sr=shstart

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