The eBay Community

Customer using multiple new accounts to order to same address - suspicious or normal?

Hello, I discovered that a customer used 3 different accounts to place 3 separate orders, all shipping to the same address with the same recipient name. Since all 3 accounts are brand new, I'm a bit confused. I've encountered similar situations befor...

Store Hour's of Operation ! Does it really matter or is it destroying your sale's ?

In order for myself to further understand the whole operation of Ebay. I first need to dive deep inside of the minds of my fellow reseller's to help uncover any mysteries I may have about the platform. One of these mysteries that I have not really un...

Kpop CDs

Anyone hear sell the stuff? I see an add on the local FAcebook Marketplace for a ton of it. The seller has gone to the trouble to list everything. The price is necessarily high and I am not sure of my ability to sell them effectively. My research ind...

how to solve reactivate ebay plz

Return/refund request

Hi! I started selling in Nov 2024. Have sold about 70 items. Had my first request for refund due to item defect. Customer bought new with tags on Nike sandals. Stated the strap ripped after 5 minutes of wear. I wasn’t sure how to proceed so offered 1...

eBay Blocking/ Banning Buyers

Hello Sellers, We understand that not everyone on the platform is here with the intention to buy or sell. Unfortunately, there are some users who act as trolls and create unnecessary disruption. Additionally, some users fail to uphold the core values...

Declining Sales

I wonder if any of you have experienced a decline in sales in the past 3 or 4 months. I don't know if buyers are afraid of all the recession talk or if money is just getting tighter. My sales are down by at least 50% since January or February. I'm re...