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the sales department does not open in the mobile application of the latest version

2A76F501-D1FD-47EE-A891-CECE9C098F67.png

Message 1 of 7
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the sales department does not open in the mobile application of the latest version

Sellng doesn't open on my eBay mobile app either. I am in great trouble.

Message 2 of 7
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the sales department does not open in the mobile application of the latest version


@vladcher-59 wrote:

2A76F501-D1FD-47EE-A891-CECE9C098F67.png


Hi @vladcher-59 and @tsurujapan532! The mobile team is aware and looking into this. It appears to only occur if the country/region is not set to the US. In the meantime, you can try listing on the website/browser. 

Velvet,
eBay
Message 3 of 7
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the sales department does not open in the mobile application of the latest version

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Message 4 of 7
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the sales department does not open in the mobile application of the latest version

Rebooting the phone or re-downloading the app does not help.

Message 5 of 7
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the sales department does not open in the mobile application of the latest version

Hi @tsurujapan532 and @vladcher-59! I just wanted to let you know that a new version of the app was released to implement a fix. Please update to 6.46.0 and let us know if that doesn't help to clear things up. 

Velvet,
eBay
Message 6 of 7
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the sales department does not open in the mobile application of the latest version

The problem has been resolved. Thank you very much.

Message 7 of 7
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