iOS app showing wrong prices

[gr8music]

Since the latest update, I have not sold one item. Also today, I was looking at items I had bid on, and one I had made an offer on and the prices when browsing, not clicking on item, is way off! An album shows it’s for sale for over $30, but if you click on it, it’s only $14. An item I was bidding on shows the high bid is around $30, but if you click on it, it’s actually around $80. My question, are the items I’m selling being shown to potential buyers way more than my actual asking price, making them not even click to see the actual price? This is the longest non selling drought I’ve ever had since the latest updates. I took screenshots of the above examples, and will email them to whoever is in charge of app problems if you provide me an email address.

Thanks

[gr8music]

I went to see when my last app update was, and it was automatically done today. The above was in reference to the app update last week, not knowing there was one today too. The price problem I mentioned above has not changed since I wrote it. App version 5.18.0

[mobile_feedback]

@gr8music

Thank you for the post, please do email them to us iosfeedback@ebay.com. 

Thanks

[gr8music]

Just sent them

[smallmoneygrip]

I’m experiencing something similar however all of the items I have active bids on show the same price as the highest item. See attached photo.  If I open them up the correct price is listed.  

[gr8music]

Out of curiosity, I searched one of your items to see if it shows the correct price for me. I believe it does, (screenshot of item top right?) which perhaps the price screwups are only for items we the users took an action on? I did sell an item tonight, so I’m optimistic that my listings are being seen properly.

[cwbi]

I have exactly the same problem as smallmoneygrip - tried removing the ebay app and re-installing but to no avail.

Anyone found a solution??

[mobile_feedback · Accepted solution]

@cwbi @gr8music @smallmoneygrip

Thank you for the reports. If you tap on each item the full item page will show the proper price. This issue should be working better over the next few hours.

Thanks

[gr8music]

Mine is showing even more outrageous prices. High shipping costs too. Just emailed more screenshots.

[gr8music]

Seems to be working now.

One more question, can people with Apple products using less than iOS 11 still use the Ebay app? I heard rumors that they can not.

Thanks for fixing the original problem addressed.