iOS app constantly crashing

[!natedog]

Any time i get a notification, tapping the notification brings me to the app, the app freezes, and closes. This is a new issue i've been experiencing for the past month or so.  iOS 18.5 - iPhone 15 Pro Max.

I basically can't touch notifications anymore. Have to open the app manually. And even that doesn't work at times.

Tried re-installing and all that jazz.

[eburtonlab]

If you have not already done so, try uninstalling the eBay app, then restarting your phone before reinstalling the eBay app. The restart should ensure a clean install.

[jh_us_blqhikhli]

I’m having the same problem on the 15 pro max. iOS 18.5. 

[wastingtime101]

@!natedog @jh_us_blqhikhli If deleting the app, rebooting phone, then doing a  clean install of the app does not fix the problem, file a tech report - it's fast and easy and eBay does review these reports. The more people reporting, the higher priority the issue will get in the fix queue.

Options through the app:

1. Shake your device while the app is open and that will trigger the option for you to file a tech report or submit feedback on product features.

2. Anywhere you see the three dots or the ? you can tap on that to file a report.

[shrimpboat]

@!natedog 

I had this happening as well. I updated to a new version this week and it has not done this again.