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help w app update

tired of writing my problem out to explain it to no one. i am so lost i’m not even sure where i am right now. 

my problem is the same as the person before me and it says there are answers but i sure can’t find them to open them.  this place is A literal maze. i’m at 1209 items and my app suddenly won’t work? i have off’d the app and put it back at least 79 times today.  i bought more space so now it’s not only costing me time but money. So frustrating!!! i’m about to close my ebay and walk away! seller hub is too slow for my notebook it takes 20 minutes just to load a page. there was nothing wrong with the app before you upgraded and decided to throw me this wrench. thanks. 

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help w app update

@tiffiny_sue 

 

Your device is running iOS 12 you should be able to install version 6.9.6 from the App Store 

  • Delete the ebay app from the device
  • Open the app store app
  • Tap account button
  • Tap Purchased
  • Scroll to the eBay app and tap the cloud and down arrow icon
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