eBay

gameznet-au · ‎03-12-2018

I have found many forum complaints and requests here and other sites dating back to 2011 .. literally hundreds of even possibly thousands of users try to use the barcode scanner in the app to list an item.. it's 2018 that's over 7 years and not one attempt to fix it.. that is very poor support and YOU meaning the HUMANS who are responsible for the app should be ashamed that you can't get a simple barcode scanner to work in an app? doesn't ebay pay you enough .. come on guys fix the bugs that have existed for 7 years plus.. Don't dare call yourselves developers if your incapable of developing.. Ebay and your app team should be ashamed of this half working app that has stayed pretty much the same with the same problems for over 7 years..

If i had a company and my app was so out of date and full of bugs i would be chopping heads and firing people ... EBAY if your APP team can't fix it then get a new team!

mobile_feedback · ‎03-12-2018

@gameznet-au

Thank you for the post. Can you let us know what kind of problems are happening when using the barcode scanner, is there an error? are items not found? Can you post an image of a barcode you are trying to scan and we will look into this.

Thank you

gameznet-au · ‎03-12-2018

There is no error, it just says there is no information..

quite simply it never works, try it yourself , get it on common items in your home or office.. Nothing will get a result, take it into a store and try it on products you 100% know are listed on ebay that have the same UPC code and info definitely listed, no matter what product you scan no matter how old or new or common the product is it never has any information at all so it is less than useless. it has never worked as far as I can remember and as i said hundreds of posts going back years and years about the same issue .. And Yet I still wish it would work as it would definitely help sellers and so I try it often just in case by some miracle it has been fixed but no. Other barcode scanner apps work fine on the same products or pretty much any product with a barcode but the scanner in the ebay listing tool seems to only be exist as aremanent of good old red laser ( which still works! by the way) or maybe just as a joke to troll sellers .