eBay app freezing when trying to sort search items

[snakeyjake_uk]

There’s been an annoying bug in the app for iOS for at least 3 versions, there’s been two updates in the last 10 days but it’s still there. You have to force close as the app becomes unresponsive randomly if you search for an item and immediately hit sort, this happens very often if you scroll the search results first it doesn’t seem to happen but if you force close (you have to as the whole app is frozen) it does the same thing again the next time the app is opened and steps repeated. I’ve tried uninstalling and clean install but persists. Can’t find how to report this bug. Anyone else experiencing the same?

[mobile_feedback · Accepted solution]

@snakeyjake_uk 

Thank you for taking the time to report this. Is there any chance you could make an iOS screen recording of how you are entering search and tapping the button when it locks up. This will help us with figuring out why this is happening, you could mail it to iosfeedback@ebay.com

[axxxxxxxxa]

Same issue here for awhile now.

You simply search for something, then click the sort button up top. App freezes. Have to force close app to make it work.

[glopur]

Same.

[morgan10260]

Your website freezes too not just the app!