01-27-2018 11:01 AM
I am getting the message that I need to update my ebay app (on my iPad) but when I try it says not available. I can no longer use the app on my iPad. I am in the US.
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01-29-2018 10:10 AM
Thanks for the report. You will need to upgrade the Apple OS on your tablet to get the latest apps downloaded. If you are unable to upgrade we recommend visiting www.ebay.com using Safari on the iPad.
01-29-2018 10:10 AM
Thanks for the report. You will need to upgrade the Apple OS on your tablet to get the latest apps downloaded. If you are unable to upgrade we recommend visiting www.ebay.com using Safari on the iPad.
01-29-2018 08:52 PM
I am current with version 11.2.5. So I don’t believe that is the issue. When I open the app I’m told I need to update. When I click update now I get the response not available.
01-30-2018 09:15 AM
Can you try this link on your iPad.
https://itunes.apple.com/us/app/ebay-buy-sell-find-deals/id282614216?mt=8
Thanks
01-30-2018 08:01 PM
Thank you! it worked.
02-23-2018 02:37 AM
Just updated OS. Still cannot connect
02-23-2018 07:23 AM
Please tap this link on your ipad
https://itunes.apple.com/us/app/ebay-buy-sell-find-deals/id282614216?mt=8
Or open the App Store and search for eBay
02-26-2018 09:11 PM
I am having a similar problem; For whatever reason, I can't seem to update to the update they say I need.
Does anybody know how to keep using the old ebay app, which I love. I never updated it, hoping that would work, but now I can't get it to do ANYTHING! SO frustrating! I do most of my online stuff on my iPad,so the inconvenience is major. This laptop is just TOO big and bulky!
So, if any of you computer geeks out there can help me, I will be forever in your debt.
Thanks in advance.
Sincerely,
Karen Betts
03-10-2018 12:03 PM
Thanks, it worked. Old version deleted separately.
03-24-2018 02:02 PM
That kind of sucks you don't support older versions. You force people to buy a new iPad or go through a longer process. The reason people bought a tablet in the first place was to use the apps because they are easier to use.
03-27-2018 09:11 PM
i have the same problem with my i- pad, can no longer get e-bay.
03-27-2018 09:16 PM
yes L would change my password.
04-29-2018 03:19 AM
Completely agree. My iPad 2 (which works fine) won't upgrade to iOS 10 which is required for the eBay app. It appears eBay don't want my custom anymore. So my solution was to uninstall the app and stop using eBay.
04-29-2018 03:21 AM
06-12-2018 04:39 PM
i have this issue as well. I can't seem to get an older version of the app. so i either have to quit selling on ebay or buy a new ipad. guess which one it will be?