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can't use app

it asks me to update but google playstore shows its upto date, how do I update it then

Message 1 of 7
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6 REPLIES 6

can't use app

You can uninstall and re-install it... that might help. Good luck.

Message 2 of 7
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can't use app


@masuw.zm wrote:

it asks me to update but google playstore shows its upto date, how do I update it then


Hi @masuw.zm. If you could please completely delete the app, and then install it to see if that helps, that'd be great.

Elizabeth,
eBay
Message 3 of 7
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can't use app

Make sure Google Play Store and Google Play Services are up to date as well.

 

See here:

 

https://support.google.com/googleplay/answer/9037938?hl=en

 

Message 4 of 7
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can't use app

thanks I tried that but for some reason ebay still giving me that message that it is outdated but that's the version I'm getting from the playstore 

Message 5 of 7
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can't use app

all my apps are on auto update so everything is upto date I will try just downloading the updated version apk and see how it goes from there 

Message 6 of 7
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can't use app

thanks I tried that but same message 

Message 7 of 7
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