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app issue sold tags not showing up after partial refund

When using the app, after a sale and after purchasing the shipping, it usually shows a bold "shipped" in the sold page. But, if after issue a partial refund on the shipping, the app no longer shows "shipped". It doesn't replace it but it's just not there.

 

I tried sending a screen dump to the app developer contact address but it's a dump mailbox that is not monitored. Please consider adding a feedback button within the app. 

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app issue sold tags not showing up after partial refund


@doodahman wrote:

When using the app, after a sale and after purchasing the shipping, it usually shows a bold "shipped" in the sold page. But, if after issue a partial refund on the shipping, the app no longer shows "shipped". It doesn't replace it but it's just not there.

 

I tried sending a screen dump to the app developer contact address but it's a dump mailbox that is not monitored. Please consider adding a feedback button within the app. 


Thank you @doodahman for sending those screenshots. Our tech team verified they received them and that they are looking into this now. 

Elizabeth,
eBay
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app issue sold tags not showing up after partial refund

Partial refunded transactions are a problem for me to. No tracking information will be given for such orders. Thanks OP.

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