01-13-2025 01:19 PM
I create all my listings on a laptop ( MacBook Pro) I'm using Arial 14 font in the description part. Whenever I try to update/ revise a listing on my phone (iOS 18.2.1 - latest update) I receive this: Unsupported formatting. If you continue all current formatting will be removed. Then at the bottom: Remove formatting and continue. Should I remove the formatting? What formatting is supported by the iOS app?
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01-13-2025 01:57 PM
Woah, there is a LOT of HTML formatting behind the scenes in your descriptions.
Looks like you may be copy/pasting from an office doc? It's added in so much garbage code that you don't need.
I can see why the app wouldn't support all that formatting.
It's better to use TextEdit ('cause you said you're on a Mac) and under format menu select "make plain text" - and use that to type up your template and paste it into your listings.
Another option is when copy/pasting from Word or wherever, on the listing use Cmnd + SHIFT + V to past without formatting.
Ping me with the @ tag if you have more questions after skiing. Enjoy the slopes.
01-13-2025 01:57 PM
Woah, there is a LOT of HTML formatting behind the scenes in your descriptions.
Looks like you may be copy/pasting from an office doc? It's added in so much garbage code that you don't need.
I can see why the app wouldn't support all that formatting.
It's better to use TextEdit ('cause you said you're on a Mac) and under format menu select "make plain text" - and use that to type up your template and paste it into your listings.
Another option is when copy/pasting from Word or wherever, on the listing use Cmnd + SHIFT + V to past without formatting.
Ping me with the @ tag if you have more questions after skiing. Enjoy the slopes.
01-14-2025 07:29 PM
TY AGAIN! You are the best! Yes this was from a word doc. -- did this at my uni. Skiing was great- cleared my head AND when I came back I was able to get into my business policies.
01-14-2025 08:18 PM
It was my pesky templates - way too much HTML code. I just kept editing them. They date back to 2015! Deleted all of them and started fresh-- much better now and formatting now supported on the app. Again,
so many thanks.