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Weird frozen app on images error on Ios

Hi,

the latest version of the app get stuck in the mire view of the images. You select a product and if you try to see the image in full screen and move around the images. Suddenly, the carrousel get stuck and you have to kill the app and restart to use it again.

The issue is happening with all the products. I never see the issue before and there no way to report it on the App in Ios.

 

 

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Weird frozen app on images error on Ios

Unfortunately, I do not have permission to upload images. So, if you want to check the error. Please let me know how to post the error.

Message 2 of 4
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Weird frozen app on images error on Ios

File a tech report - it's fast and easy and eBay does review these reports.

 

Options through the app:

1. Shake your device while the app is open and that will trigger the option for you to file a tech report or submit feedback on product features.

2. Anywhere you see the three dots or the ? you can tap on that to file a report.

 

app-report.png

Message 3 of 4
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Weird frozen app on images error on Ios

Hi,

I’m having the problem on my Ipad. Could you please show me, how to report it in the Ipad app?

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